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Infection Control / COVID 19 Measures

CORONAVIRUS – 2019 (COVID-19) is a new respiratory illness that has now been declared a pandemic by WHO.

It usually affects the respiratory tract including the lungs and airways.

Anyone with a FEVER, cough. sore throat, runny nose, shortness of breath, or recent loss of smell/ taste WILL NOT be seen.

However, we can offer a phone consultation and arrange testing if appropriate. Please call 0333 404 3232.

For further information, please click the NHS advice link below.

Clearly the safety of our staff and service users alike is paramount, therefore moving forward we will be observing the following guidelines to provide a safer working environment for our staff and clients.

  • We will be seeing only one client in the building at any time

  • Full PPE will be worn by our front-facing medical and reception staff, including face masks and face shields

  • Hand sanitisers will be available throughout the clinics for all to use

  • We have enhanced our infection control procedure for maximum cleanliness and sanitisation

  • Clients will need to attend strictly at their appointment time and on an individual basis

  • We recommend our clients to attend with a face covering, ideally a face mask until the situation with COVID -19 changes

  • Face masks will be provided to our clients upon request

  • Pre-assessment forms should be completed before attending the clinic and can be downloaded from the site or requested by email in advance.



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